FAQs

Our Products

We work with several suppliers in the state of Texas. All of our beef comes from cattle that have been born, raised, and harvested in the USA. Each of our suppliers has been thoughtfully chosen and aligns with our values and ethics towards animal handling and care.  

Animal welfare is extremely important to us. We believe it is our ethical responsibility to ensure that only ranchers and suppliers providing proper animal care are included in our program.  We are the first beef company to invest and utilize the Temple Grandin Responsible Cattle Care Program, which is an innovative approach to animal welfare. This system focuses on measuring scientifically validated parameters for indications of proper animal handling and health. Animals are monitored on an ongoing basis to ensure the strict guidelines outlined by Dr. Temple Grandin are followed and implemented. 

Our suppliers support environmental sustainability efforts through an active membership in the Global Roundtable on Sustainable Beef, a multi-stakeholder organization working to continuously improve the beef industry. They are constantly working to conserve natural resources, improve water and energy efficiency, and reduce solid waste and reliance on fossil fuels. 

At this time, we do not carry 100% grass-fed beef. However, all of our beef is pasture raised. Later, other grains are introduced which finishes our beef to produce the marbling that gives its rich tenderness and flavor. 

Yes, they are.  At Goodstock we pride ourselves on offering our customers exactly what we advertise (sizes may very depending on the product(s) you choose.

Goodstock steaks are wet aged for a minimum of 14 days to ensure great flavor and superb tenderness.

It is normal to notice that steaks and ground beef are a dark brown color when vacuum-packed.  This means that the packaging has successfully removed all the air out of the package(s).  Once the meat is thawed and re-exposed to air, the product will return to the perfect cherry red color they are known for.

We cut steaks for the Goodstock program based on weight, so the thickness of each steak will likely vary.

Yes, as long as the product(s) are still cool to the touch you can either freeze for up to 6 months or refrigerate for up to 7 days.

Yes, all Goodstock products are sealed for freshness in our vacuum-sealed packaging.  Please make sure that all external packaging is removed before you start the cooking process.

Absolutely.  If there are leftovers, we recommend you store them in an airtight container or wrap in aluminum foil and place in the refrigerator.  We encourage that all leftovers be consumed no more than 3-4 days after the initial cooking.

We advise you to take your Goodstock steak(s) out of the box and thaw in the refrigerator for at least 24 hours in the original packaging prior to cooking or grilling.   Safely thawing steaks in its original packaging will allow the product to retain its natural juices to ensure peak flavor and tenderness when it is thawed and ready for grilling.

Once you receive your package of Goodstock steaks we recommend if you are not planning on preparing your steak immediately it is best to store them in the freezer.  We suggest storing for up to 6 months to ensure ideal tenderness and exceptional flavor.

If you receive our Goodstock products and they are thawed, but still cool to the touch it is perfectly fine to re-freeze the steaks or ground beef. Our products are vacuum sealed to prevent freezer burn and ensure the flavors of our products aren’t affected.

At Goodstock we are confident you will enjoy our premium beef products and we are proud to put our guarantee behind every product we sell. If you are not completely satisfied with your purchase, let us know. Please email us at wecare@goodstocktx.com  or call us Toll Free at (855) 521-4663 (GOOD) and one of our trusted Goodstock  team members will be happy to assist you.

Goodstock is proud to have  its first retail store in Texas, known as Goodstock by Nolan Ryan.

We welcome and invite all our customers to visit us at: 3800 East Palm Valley Blvd., Suite 110, Round Rock, TX 78665. 

Of course, we always encourage our customers to contact us during our hours of operation.

For Online questions please email us at wecare@goodstocktx.com or call us Toll Free at (855) 521-4663 (GOOD) and one of our trusted Goodstock team members will be happy to assist you.

For Goodstock Butcher Shop questions please email us at howdy@goodstocktx.com or call us at (512) 582-2333 (BEEF) and one of our Goodstock team members will be happy to assist you.

Shipping & Returns

We ship everywhere in the contiguous United States. (States excluded are: Alaska, Hawaii, American Samoa, U.S. Virgin Islands, Northern Mariana Islands, Guam or Puerto Rico.)

Because our products are perishable, we do not accept returns. If you experience a problem with your order please email us at wecare@goodstocktx.com or call us Toll Free at (855) 521-4663(GOOD) and we will be happy to assist you.

Please refer to our Returns & Refunds Policy for additional information.

We offer three shipping options: Standard Shipping, Rush Shipping and Saturday Delivery

  • For Standard Shipping, packages will arrive within 2 business days.
  • For Rush Shipping, packages will arrive within 1 business day.
  • For Saturday Delivery, packages must be ordered by 11:00 a.m. (CST) to be delivered by Saturday

For more details about shipping, please click the link here.

Gift Cards

Goodstock gift cards are redeemable online and at the butcher shop in Round Rock.

After purchasing the gift card, you will receive an email that contains a unique code that can be used at check-out online or in-store.

Yes. The unique code can be used for multiple orders/purchases, so keep your email with the code until the entire balance has been used.

If you misplace the code, please email howdy@goodstocktx.com and request a resend of the gift card.

No, Goodstock Gift Card codes do not expire.

If you are sending as a gift, please forward your email with the unique code to the recipient.

  • Gift card codes are considered currency, so only the purchaser/recipient can see the full gift card code. The use of this card constitutes acceptance of all terms and conditions.
  • Gift cards can be redeemed online and at the butcher shop in Round Rock.
  • Gift cards are non-refundable, not redeemable for cash, and cannot be replaced if lost, stolen, or destroyed.
  • Upon activation, gift cards are non-transferable.
  • Goodstock gift cards do not have activation charges or service fees.
  • Goodstock is not responsible for lost or stolen gift cards.
  • Goodstock reserves the right to close customer accounts and request alternative forms of payment if a fraudulently obtained gift card is used.
  • Terms are subject to change. Please reach out to howdy@goodstocktx.com with any questions.

Cooking & Preparation

To thaw the turkey have it breast side up, in an unopened wrapper on a tray in the fridge (40 degrees Fahrenheit or below). Allow at least 1 day of thawing for every 4lbs. of turkey.

The turkeys are fully cooked. Remove the stockinette and plastic bag. Bring turkey to room temperature, wrap in foil and warm in a preheated 300 degree Fahrenheit oven for approximately 2 hours. DO NOT OVERCOOK. Turkey is already cooked, therefore all you want to do is heat through.

Thaw the ham in an unopened wrapper on a tray in the fridge (40 degrees Fahrenheit of below). Allow at least 2 days for the ham to completely thaw before heating through.

The ham is fully cooked and ready to eat either hot or cold. To heat, bring ham to room temperature and place in a preheated 325 degree Fahrenheit oven for 2 1/2 hours or until hot. 40 minutes before the ham is ready, remove the ham from the oven and cover with your favorite glaze.

For best results, remove the vacuum-sealed steaks from the box and thaw overnight in your refrigerator. You can also thaw the sealed steaks in cold water for 30-45 minutes. After cooking, allow the steaks to rest 3-5 minutes before serving. Verify the degree of doneness by using your kitchen thermometer.

The cooking times below are in minutes and based on fully thawed steaks.

Specific cook times for boneless Ribeye Steak, Boneless Strip Steak, and Tenderloins can be found here.